Return Policy
Return Policy
CPAP1000.com specializes in respiratory and medical-grade supplies. For health and safety reasons, especially due to COVID-19, we cannot accept returns on any opened products that come into contact with breath or bodily fluids.
We appreciate your understanding and are committed to offering a clear, fair policy.
Returns for Unopened Products
We accept returns on brand new, unopened products within 30 days of delivery:
- 100% refund
- Free return shipping label
- No restocking fees
Opened Products — Not Eligible for Return
For safety and hygiene reasons, we do not accept returns for opened items including:
- CPAP Machines
- CPAP Masks
- CPAP Mask Cushions
- CPAP Headgear
- CPAP Humidifiers
- CPAP Hoses
- CPAP Air Filters
- N95, KN95, and FFP2 Respirators
- Procedure or Surgical Masks
Opened Products — Returnable
The following opened items may be returned within 30 days if in like-new condition:
- UVC and Ozone Disinfectant Machines
- Lumin UVC Light Bulbs
- CPAP Batteries
Questions?
If you have any questions about our return policy or your order, please contact us at info@cpap1000.com. We’re happy to assist you.