Return Policy

Return Policy

CPAP1000.com specializes in respiratory and medical-grade supplies. For health and safety reasons, especially due to COVID-19, we cannot accept returns on any opened products that come into contact with breath or bodily fluids.

We appreciate your understanding and are committed to offering a clear, fair policy.

Returns for Unopened Products

We accept returns on brand new, unopened products within 30 days of delivery:

  • 100% refund
  • Free return shipping label
  • No restocking fees

Opened Products — Not Eligible for Return

For safety and hygiene reasons, we do not accept returns for opened items including:

  • CPAP Machines
  • CPAP Masks
  • CPAP Mask Cushions
  • CPAP Headgear
  • CPAP Humidifiers
  • CPAP Hoses
  • CPAP Air Filters
  • N95, KN95, and FFP2 Respirators
  • Procedure or Surgical Masks

Opened Products — Returnable

The following opened items may be returned within 30 days if in like-new condition:

  • UVC and Ozone Disinfectant Machines
  • Lumin UVC Light Bulbs
  • CPAP Batteries

Questions?

If you have any questions about our return policy or your order, please contact us at info@cpap1000.com. We’re happy to assist you.